Director of Campus Recreation
As the Director of Campus Recreation at West Chester University, I have had the opportunity to work with many different strength and conditioning, preventative maintenance and repair organizations across the country. I can honestly say Fitness Machine Technicians are the best I have contracted with! They are experts at a variety of commercial grade fitness equipment, provide timely response to questions and/or requests for repairs, are efficient with the work they provide, do a great job of explaining the diagnosis they arrived at with equipment not working properly, are a good value, and go out of their way to consistently provide outstanding customer service! I strongly recommend to others considering FMT as their service provider as they go above and beyond in exceeding expectations in regards to customer service, expertise, timely response, and value.
Vice President
PMC first signed a preventative maintenance contract with Fitness Machine Technicians in January of 2016 for our 19 properties. We went from multiple service providers to just a single point of contact. Fitness Machine Technicians has been great to work with!
Director of Campus Recreation
It’s truly nice to work with a company that actually returns calls, gets the work done in a timely manner and more importantly lets our managers know what’s going on with the equipment.
Assistant Director of Campus Recreation, Fitness
Since 2008, we’ve had an annual contract with Fitness Machine Technicians to perform preventive maintenance and do repairs on our inventory of more than 70 pieces of cardio equipment. When students are on campus, our facility is open about 125 hours a week and the equipment is used heavily and aggressively so this is no small task.
I’ve investigated a number of other service companies and have found Fitness Machine Technicians to be extremely affordable. Despite being about an hour away, Fitness Machine Technicians has been very responsive to our needs…Having been employed in the fitness industry at the collegiate level since 1983, I would recommend Fitness Machine Technicians without hesitation or reservation.